Ticket Information

Find all the ticket information you need right here for the 2019 Müller Anniversary Games.

Tickets are now on sale and can be purchased via our official ticketing agency Ticket Factory.

SATURDAY 20th JULY 2019

SUNDAY 21st JULY 2019

TICKET PRICES

General sale tickets start from £25.00 for adults and £10.00 for juniors with family tickets now available. All price categories and breakdowns can be found here.

FEES

No administration fee per transaction
Postage & Packaging £3.45
E – ticket £1.00

AGE RANGES

  • Adult – 17 – 64 years
  • Senior – Senior Citizen aged 65 years & over
  • Students – with a valid NUS or Student ID card
  • Juniors – 2 – 16 years
  • Family – 2 adults & 2 juniors

*Children under the age of 2 can attend and do not require a ticket however they will not be allocated a seat.

HOW MANY TICKETS CAN I BUY?

You are able to buy a maximum of 10 tickets per transaction, per billing address when purchasing online and you will be able to buy tickets for multiple days and events in one transaction.

GROUP BOOKINGS

Groups of 10 or more tickets purchased in one transaction can take advantage of our groups deal. To purchase call the groups team on 0844 338 8002. Lines are open from 9am – 5pm (Monday – Friday)

WHEN WILL I RECEIVE MY TICKETS?

Ticket dispatch will commence very soon. If you opted for your tickets to be posted, they will be sent to the billing address of the card used to make your booking no later than 7 – 10 days before the event. To enquire about the status of your order, or if you have moved to a new house and need to change the billing address, please contact Ticket Factory.

CUSTOMER QUERIES

For ticket queries please contact Ticket Factory 0333 300 2017

TERMS AND CONDITIONS

Tickets are purchased subject to the full Terms & Conditions – click here

BOX OFFICE INFO

The event box office will be located at the main London Stadium/West Ham box office (next to the Shop), this is located in between bridge 1 and 5. The box office offers ticket sales for all each day (subject to availability) and ticket collection for bookings made with Ticket Factory and British Athletics.

Opening Times

  • Saturday 20th July – 10:00 – 18:00
  • Sunday 21st July – 10:00 – 16:00

CAN I CHOOSE MY SEAT?

Yes, when you go to purchase your ticket you will have the option to ‘select your seat’ or ‘best available’.

You can also use our new ‘View from Block’ tool which helps you choose the best view for your visit to the London Stadium

HOW CAN I FIND OUT WHAT EVENTS ARE ON WHAT DAYS?

The current event schedule can be found here

CAN I BUY TICKETS AS A GIFT?

For security purposes, tickets are posted to the billing address of the card holder who purchased them. Customers may gift their tickets to a friend or relative who may use them to attend the event.

Any third parties collecting tickets from the box office, or using a Hospitality package on behalf of the card holder must present a letter of authorisation, signed by the cardholder, detailing:

  • Card holder name
  • Card holder billing address
  • Booking reference number
  • Name of nominated attendee
  • Last four digits of card used to make the booking

The attendee must present a completed, signed copy of this letter along with photo ID, showing that they are the nominated collector / attendee and sign for the tickets.

WHAT HOSPITALITY IS AVAILABLE?

A variety of hospitality options are available. For more information please click here

ARE ACCESSIBLE TICKETS AVAILABLE?

Wheelchair tickets are available around the stadium and includes a free companion ticket. Ambulant and step free access tickets are also available.

For more information, click here

AM I ABLE TO GET A REFUND IF I CAN NO LONGER ATTEND?

All tickets are purchased under a no refund or exchange policy and subject to the terms and conditions of the British Athletics and the ticketing service provider Ticket Factory.

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