Accessibility

Wheelchair bay positions – suitable for wheelchair users and those using wheelchairs and mobility scooters who wish to stay in their chair throughout the event.

Adult and junior wheelchair seating is available at price categories C & D and a single companion receives complimentary admission. Please note the companion ticket must be selected and added to your basket at the time of booking (1 x wheelchair ticket, 1 x companion ticket).

Wheelchair tickets are available around the stadium in the blocks listed below.

Wheelchair tickets can be purchased online. Proof of eligibility for the complimentary companion ticket may be requested.

Easy access seating is typically up or down one or two steps and is available for guests with an accessibility requirement who are not wheelchair users. Easy access tickets are available for ambulant disabled spectators. A single companion can also be booked as a complimentary ticket if required.

Please note the companion ticket must be selected and added to your basket at the time of booking (1 x easy access tickets, 1 x companion ticket).

Easy access seats are not located on a separate raised platform. Customers seated in the rows in front, may stand during the event, which could affect your view.

Easy access seating can be purchased online. Proof of eligibility for the complimentary companion ticket may be requested.

From Birmingham New Steet Station catch the train to Perry Barr Station which is a 25 minute walk to the Alexander Stadium.

More details regarding trvel to the stadium can be found in the ‘Travel Guide’ section.

We recommend checking travel network provider inforamtion directly, to confirm the accessibility of their routes.

Spectators travelling to the Alexander Stadium via bus can benefit from a number of bus services. Details of these services can be found in the ‘Travel Guide’ section.

Where possible, spectators are advised to take advantage of the extensive public transport network servicing Alexander Stadium, with access roads disrupted during the event.

There will be temporary changes to the road network around the venue during the event to allow spectators to arrive and leave the venue quickly and safely.

Please respect local residents by keeping driveways and access routes clear.

For spectators wishing to travel via taxi, Stadium Way will have a taxi drop off and pick up point.

Again, please note that roads are subject to closures on the event day, and we’d recommend all spectators plan journeys accordingly.

Talk to a member of staff at the stadium entrance if you are unable to wait in a queue for a period of time, they will organise priority entry for you as soon as the gates open.

All of Alexander Stadium’s accessible toilets are unisex, and available on all levels close to wheelchair bays. These toilets are larger than standard toilets. Some of these toilets are controlled by RADAR keys.

Some staff will have RADAR keys but if you have your own key please make sure you bring it with you.

The Box Office is located in the south plaza close to the stadium entrance.

An accessible height ticket counter is available and includes a induction loop to support hearing aid users.

Assistance Dogs are welcome at Alexander Stadium.

If you will be accompanied by an assistance dog, please notify accessibility@britishathletics.org.uk when you book your tickets.

All Assistance Dogs must wear a harness or jacket that clearly identifies them as a working animal. There is a designated spending area close to the stadium entrance.

The most suitable seating area for customers bringing an assistance dog is on the wheelchair platforms.

Kindly note that any assistance dogs must remain with their owner at all times.

There is a changing places toilet facility in the West Stand lower tier towards the start line.

This facility meets the needs of people with multiple and complex disabilities who have one or more carer with, and assisting them, by providing extra features and more space.

Features include:
Height adjustable, adult sized changing bench
Ceiling hoist system to lift people between wheelchairs and the toilet/changing bench

Please note compatible slings for the ceiling hoist system are not provided. Customers are asked to bring their own.

If you have any questions regarding accessiblity please contact us on accessibility@britishathletics.org.uk

Spectators are advised to bring medication in its original packaging and only enough for use during the event. All spectators are subject to bag searches and any unmarked/unpackaged medication will be confiscated.

Portable oxygen cylinders are permitted for medical use only.

There is no refrigeration on site so please make sure that you package your medication appropriately for the duration of your visit; we suggest bringing a small cool bag for any medication which needs to be kept cool.

A quiet space is available for this event for any customers who are overwhelmed by the stadium environment.

Please note, this area may not have a view of the event and does not have any sensory items available and are not staffed.

Please be aware that pyrotechnics, strobe lighting, special effects and fireworks may be used at this event.

A DJ /live band may also be situated inside the stadium.

Wheelchairs can be stored inside the stadium in the dedicated buggy and wheelchair stores.

Items left in these areas are left at your own risk.