Frequently Asked Questions

Microplus UK Athletics Indoor Championships 2024

 

TICKETING

 

When will tickets go on sale?

The Microplus UK Athletics Championships will take place on the weekend of Saturday 17th & Sunday 18th February 2024 at the Utilita Arena, Birmingham.

A priority window for tickets will be open from 10am on Wednesday 13th December.

Tickets will be released for general sale at 10am on Thursday 14th December.

 

How do I request accessible tickets?

Wheelchair positions are available around the arena at Category C pricing and include a free companion ticket.

Ambulant disabled seating is also available around the arena with prices varying depending on the seat location. A free companion ticket is also available should you be unable to attend the event without assistance.

Accessible tickets will be available from 10am on Wednesday 13th December to those spectators in the priority window and from 10am on Thursday 14th December for all other ticket purchasers.

Tickets are available by calling the accessibility team on 0800 640 5001 (open Monday – Friday, 9am-5pm and 9am – 5pm on Saturday, Sunday & Bank Holidays). Calls are free from UK landlines and mobiles.

If you have registered for an Access Card from Nimbus Disability or with The Ticket Factory Access Registration scheme you will also be able to book your tickets online. More information can be found here.

 

How many tickets can I purchase?

You will be able to purchase up to 9 tickets online.

For 10 tickets or more please contact the Group Bookings team on 0344 338 8002 or email groups@theticketfactory.com

 

How much do tickets cost?

The ticket prices can be found on the Ticket Information page or click here.Ticket Information – UK Athletics Indoor Championships 2024

 

What age range is a junior ticket?

Junior tickets are available for those aged 16 years and under.

Children aged 16 years or under must be accompanied to the event by an adult.

Children aged 2 years or under do not require a ticket but must sit on their parent/guardian’s knee.

 

What age do I need to be to qualify for a senior ticket?

Our senior concession tickets are available for spectators aged 65 years and over.

 

Are student tickets available?

Yes student tickets are available. ID and/or proof of student status may be required to gain entry to the venue.

 

Can I pick where I want to sit?

You can select your preferred Block or select ‘Best Available’ and let the ticketing system automatically allocate you the best seats in your chosen price category.

 

Will competing athletes receive tickets?

Athletes who are competing at the event will be able to apply for two complimentary tickets for their family and friends. Once they have accepted their invitation they will be sent a code to claim their two complimentary tickets and purchase any additional tickets. If an athlete is competing on both days they will receive two codes for two complimentary tickets each day.

Athletes that qualify for finals on Sunday will be able to collect two complimentary tickets from the Box Office near Entrance E on Sunday morning.

 

Is there a hospitality package available?

There is not a hospitality package available for this event.

 

What disciplines take place on each day?

The event timetable is available here UKAIC24_Timetable_15-01-2024

Please note this is subject to change.

If you have purchased tickets for a specific event and it is changed to the opposite day you will be able to swap your tickets (subject to availability).

 

Where is best to see what events?

One of the best things about coming to an athletics event is that you are never far away from the action, with multiple events happening at the same time and spread around the arena there is always something to watch.

In the arena every seat gives you an excellent view of the action.

If you love to watch the fastest athletes in the UK, the 60 metres track is in the middle of the floor with excellent views from both sides of the arena.

To see the long and triple jumpers charging down the runway the best seats to choose are in blocks 10 -12. The best place to watch the shot put is in blocks 1 & 2 or 11 & 12.

If the pole vault is more your thing, then blocks 1 – 3 are for you, whilst blocks 4 – 6 offer the best view of the high jump.

And of course, not leaving out the endurance races where any seat in the arena is great to cheer on the athletes as they complete laps of the track.

 

What are restricted view tickets?

There are several areas around the arena where your sight line may be restricted in some way. This could be because of the height of the track and/or the raised bends; it could be a safety barrier or platform. These seats are classed as restricted view and are available to purchase at a reduced cost.

Any seats that have more severe sight line issues will not be available for sale.

 

I haven’t received my priority link to purchase tickets/my priority link isn’t working?

The emailing containing the priority ticket link will be sent on the evening of Tuesday (12th December). Please check your spam or junk folders if you haven’t received it.

Please ensure you are using Chrome, Microsoft Edge, Firefox or Safari to open the ticket link on Wednesday morning. Microsoft internet explorer is no longer compatible with the ticketing site.

Refresh the page and clear your browsing history if you are still seeing the holding page after 10am on Wednesday.

 

When will I receive my tickets?

All tickets will be emailed to you as a PDF attachment approximately five days before the event.

You will need to print out your tickets on plain white A4 paper, ensuring each ticket is on one piece of paper and the barcode is easy to read with no smudging or bleeding. If the barcode is not clear it will stop the ticket from scanning on entry.

You can also open your tickets on your mobile device. Please ensure your screen brightness is at maximum and you have zoomed into the barcode before you reach the entrance.

 

I do not have access to a printer, how do I get my ticket?

If you have a friend or relative with a printer, please ask them to print your tickets for you.

Alternatively, open the PDF containing the ticket on your phone and zoom into the barcode area. Make sure your screen brightness is at maximum. Present this zoomed in barcode to the steward with the scanner at the entrance and this should scan allowing you access to the event.

 

Can I resell tickets if I can no longer attend the event?

If you can no longer attend the event, you can pass your tickets on to friends and family.

Alternatively, you can list your tickets on the official fan to fan resale platform, Twickets

 

Where and when will the event take place? 

The event will take place at the Utilita Arena Birmingham, formally the National Indoor Arena, and is expected to run between approximately 11:25 – 19:00 on Saturday 17th February and between approximately 11:30 – 16:00 on Sunday 18th February. Please note all timings are subject to change.

 

How should I travel to the Arena?

We advise that you plan your journey to and from the arena in advance and always follow the relevant guidance.

The arena is located within Birmingham’s Clean Air Zone. Daily charges apply to vehicles entering the zone which do not comply with the zone’s criteria.

For more travel information please click here.

 

Is parking available at the Arena?

The arena has on-site parking across three car parks – North, South and West. The West car park is for pre-booked customers only.

The South and West car parks are serviced by lifts to each floor, with accessible parking located on level 11, giving direct access to the arena entrances. The North car park has no lift facility, with all accessible spaces being located on level 9, close to Entrance G.

The arena car park is controlled by Park Jockey, for more information visit www.parkjockey.com.

To find out more about event parking visit: https://www.utilitaarenabham.co.uk/your-visit/parking/

Other car parks are available nearby, the closest being in Brindley place, which you can access via Sheepcote Street or Cambridge Street, just a quick walk from the Arena.

 

What security measures will be in place and what can I bring into the arena?

All spectators will undergo a bag check and airport style body scanners before entering the arena. Please arrive in plenty of time to get through these security and ticket checks.

You are able to bring one small bag into the arena, with a maximum of two compartments, no larger than 21cm x 30cm x 19cm. This bag must be capable of fitting under a seat and must accommodate all possessions except your coat or outer clothing. Rucksacks are not permitted.

For more information on what you can bring into the arena including our camera policy please visit our venue guide.

 

Will food and drink facilities be available inside the arena?

Food and drink kiosks will be available at the event.

A small amount of cold food for personal consumption can be brought into the venue. Sealed plastic bottles of water or juice under 500ml are permitted but no glass bottles, cans, flasks including hard sided water bottles or picnic hampers are allowed.

Strictly no alcohol is permitted to be brought into the stadium.

Please be aware that the Utilita Arena is a cashless venue.

 

Please contact us if you have a question that is not answered above.