Frequently Asked Questions – MBDL

Müller Birmingham Diamond League 2022

 

When will tickets go on sale?

The Müller Birmingham Diamond League will take place on Saturday 21st May 2022.

Tickets are on sale now.

 

How do I request accessible tickets?

Wheelchair positions are available around the venue and include a free companion ticket. A roof structure covers some of these positions from the elements but not all.

Ambulant disabled seating is available around the venue with step free access or a couple of steps onto the row of seats.

Please note the North Stand access route includes a long ramp that may require more time to navigate and may be more suitable for motorised wheelchairs. The North and South Stand are uncovered and open to the elements.

Call the accessibility team on 0800 640 5001 (open Monday – Friday, 9am-5pm) to purchase tickets. Calls are free from UK landlines and mobiles.

 

How many tickets can I purchase?

You will be able to purchase up to 10 tickets online.

For more than 10 tickets please contact the Group Bookings team on 0844 338 8002.

 

How much do tickets cost?

The ticket prices can be found on the Ticket Information page or click here.

 

What age range is a junior ticket?

Junior tickets are available for those aged 16 years and under.

Children aged 16 years or under must be accompanied to the event by an adult.

Children under the age of 2 years old do not require a ticket but must be happy to sit on the knee of a parent or guardian for the event.

 

What age is a senior ticket?

Senior tickets are available for those 65 years and over.

 

What is a family ticket?

A family ticket is two adults and two juniors aged 16 & under. The cost of these tickets is discounted so that you only pay for two adults and one junior ticket.

When booking a family ticket you must select four tickets to qualify for the offer.

 

Can I pick where I want to sit?

Due to the timelines involved and it being a new stadium you are able to select your preferred block  or you can select ‘Best Available’ and let the ticketing system automatically allocate you the best seats in the block.

 

Is there a better image of the seating map somewhere?

You can see the seating map on the Ticket Information page or click here MBDL – Alexander Stadium – Seating Map

 

Is there a hospitality package available?

Yes there is a hospitality package available. More information can be found here.

The hospitality package is now sold out

 

What is the event timetable?

To view the event timetable please click here. Please note that all timings are subject to change.

 

Are any of the seats at the stadium undercover?

The West and East Stand have a roof structure however those sitting on the lower rows in the stands &/or depending on the wind direction may find that they are not undercover.

The North and South stands do not have a roof.

All spectators attending the event are advised to check the weather conditions before leaving home and dress appropriately including hats and sun cream should the sun shine!

 

Where is best to see what events?

One of the best things about coming to an athletics event is that you are never far away from the action, with multiple events happening at the same time and spread around the stadium there is always something to watch.

In the stadium every seat gives you an excellent view of the action.

If you love to watch the fastest athletes on the planet the best seats to choose are in the West Stand.

Want to watch the long and triple jumpers charging down the runway, then choose seats in the East Stand.

If the pole vault is more your thing, then the North Stand is for you whilst the South Stand offers the best view of the high jump.

For the throw events the North and South Stands offer the best viewpoint.

And of course, not leaving out the endurance races where any seat in the stadium is great to cheer on the athletes as they complete laps of the track.

Please note field event locations are subject to change depending on the wind direction on the day.

 

When will I receive my tickets?

All tickets will be emailed to you as a PDF attachment approximately two weeks before the event.

You will need to print out your tickets on plain white A4 paper, ensuring each ticket is on one piece of paper and the barcode is easy to read with no smudging or bleeding. If the barcode is not clear it will stop the ticket from scanning on entry.

 

I do not have access to a printer, how do I get my ticket?

If you have a friend or relative with a printer, please ask them to print your tickets for you.

Alternatively, open the PDF containing the ticket on your phone and zoom into the barcode area. Present this zoomed in barcode to the steward with the scanner at the access gate and this should scan allowing you access to the event.

 

Can I resell tickets if I can no longer attend the event?

If you can no longer attend the event, you can pass your tickets on to friends and family.

Alternatively, you can list your tickets on the official fan to fan resale platform, Twickets

 

What time will the event take place?

The event is expected to run between approximately 11:30 – 16:20 on Saturday.

Please note all timings are subject to change.

 

How should I travel to the Stadium?

We advise that you plan your journey to and from the stadium in advance.

We are working with Transport for West Midlands and the Commonwealth Games on a transport plan for this event as transport networks are being updated for the event in the summer.

More information can be found on our travel page here.

 

Is parking available at the Stadium?

There is no spectator car parking at the stadium. As this is a test event for the Commonwealth Games we are working with Transport for West Midlands and the Commonwealth Games team to implement a transport plan for this event. More information can be found on our travel page.

Blue Badge parking at the stadium is now full. Spectators are advised to make use of the accessible shuttle buses from the city centre. More information can be found here.

 

Is blue badge parking available at the event?

Blue badge parking at the stadium is now full. Spectators are advised to make use of the accessible shuttle buses from the city centre. More information can be found here.

 

How has the stadium changed since my last visit?

The Alexander Stadium has undergone a full redevelopment which started in 2019 for the Commonwealth Games later this summer. Only the Backstraight Stand, now East Stand, remains from the previous stadium.

Please note that entrances and field event locations will have changed since your last visit so please check carefully when booking your tickets and arrive with plenty of time.

 

What does it mean by ‘Test Event’?

To gain a license for a new stadium, test events have to take place to test and check various components of the redevelopment and changes that have been made.

The Müller Birmingham Diamond League is a test event for the 2022 Commonwealth Games. This means that you will be one of the first people inside the new stadium but it could also mean that some areas may be unfinished and some things may not go to plan!

We need your help in testing all aspects of the day but please bear with us as we all get to know the new stadium.

 

What security measures will be in place and what can I bring into the stadium?

All spectators will undergo a bag check and body wand check before entering the stadium. Please arrive in plenty of time to get through these security and ticket checks.

You are able to bring one small bag into the stadium no larger than 50cm x 30cm x 20 cm and up to 25 litre capacity. This bag must be capable of fitting under a seat and must accommodate all possessions except your coat or outer clothing.

For more information on what you can bring into the stadium including our camera policy please visit our venue guide.

 

Will food and drink facilities be available inside the stadium?

Food and drink kiosks will be available at the event.

A small amount of cold food for personal consumption can be brought into the venue. Sealed plastic bottles of water or juice under 500ml are permitted but no glass bottles, cans, flasks or picnic hampers are allowed.

Strictly no alcohol is permitted to be brought into the stadium.

 

If you have a question that is not answered above please contact us