Accessibility Birmingham

Tickets

Accessible seating is available at the Alexander Stadium, including wheelchair positions and companion positions or ambulant disabled seats with few or no steps.  These seats need to be booked in advance to ensure that your requirements can be accommodated.

Wheelchair tickets are available around the stadium and include a free companion ticket. A free companion ticket can also be requested for any ambulant disabled spectators who need assistance attending the event.

Please note the North Stand access route includes a long ramp that may require more time to navigate and may be more suitable for motorised wheelchairs. The North and South Stand are uncovered and open to the elements.

For Accessibility Bookings call 0800 640 5001 Lines are open from 9am – 5pm (Monday to Friday) and 9am – 5pm (Saturday, Sunday and Bank Holidays) Calls are free from UK landlines and mobiles.

Blue Badge Parking

Blue Badge Parking for this event is now full. There may be a delay exiting the car park at the end of the event.

Spectators with accessible needs are advised to use the accessible shuttle buses available from the city centre. More information can be found on our travel page

Accessible Entry

Talk to a member of staff at the stadium entrance if you are unable to wait in a queue for a period of time. They will organise priority entry for you as soon as the gates open.

Guide and Assistance Dogs

Guide and Certified Assistance Dogs are very welcome at the stadium.

Accessible Toilets

Accessible toilets are available at the stadium, close to the wheelchair bays. These toilets are larger than standard toilets. Some of these toilets are controlled by RADAR keys which will be given to staff but if you have your own key please make sure you bring it with you.

Changing Places Toilet

There is a changing places toilet facility in the West Stand lower tier towards the start line.

This facility meets the needs of people with multiple and complex disabilities who have one or more carer with, and assisting them, by providing extra features and more space.

Features include:
Height adjustable, adult sized changing bench
Ceiling hoist system to lift people between wheelchairs and the toilet/changing bench

Please note compatible slings for the ceiling hoist system are not provided. Customers are asked to bring their own.

Medication

Spectators are advised to bring medication in its original packaging and only enough for use during the event. All spectators are subject to bag searches and any unmarked/unpackaged medication will be confiscated.

Portable oxygen cylinders are permitted for medical use only.

There is no refrigeration on site so please make sure that you package your medication appropriately for the duration of your visit; we suggest bringing a small cool bag for any medication which needs to be kept cool.

Special Effects

Please be aware that pyrotechnics, strobe lighting, special effects and fireworks may be used at this event.