Accessibility

Tickets

Accessible seating is available at the Emirates Arena, including aisle seats and seats with few or no steps. These seats need to be booked in advance to ensure that your requirements can be accommodated.

Wheelchair tickets are available around the arena at Red and Light Blue pricing and includes a free companion ticket.

For Accessibility Bookings call 0800 640 5001 Lines are open from 9am – 7pm (Monday to Friday) and 9am – 5pm (Saturday, Sunday and Bank Holidays). Any customers who have an Access Card can link their card to their Ticket Factory account giving them access to purchase tickets online.

Blue Badge Parking

Details for Blue Badge Parking are still being finalised however if you require Blue Badge parking please email majorevents@britishathletics.org.uk with the below details

  • vehicle make & model
  • vehicle registration
  • Blue badge permit number
  • Blue badge expiry date
  • The council the badge was issued by
  • your home address

Accessible Entry

Access to the arena is via a lift to the left-hand side of the arena’s main entrance, beside the steps.

Talk to a member of staff at the arena entrance if you are unable to wait in a queue for a period of time. They will organise priority entry for you as soon as the doors open.

Guide and Assistance Dogs

Guide and Assistance Dogs are very welcome at the Emirates Arena.

Accessible Toilets

All of the Emirates Arena accessible toilets are unisex and available on all levels close to the accessible seating areas. These toilets are larger than standard toilets.

Medication

Spectators are advised to bring medication in its original packaging and only enough for use during the event. All spectators are subject to bag searches and any unmarked/unpackaged medication will be confiscated.

There is no refrigeration on site so please make sure that you package your medication appropriately for the duration of your visit; we suggest bringing a small cool bag for any medication which needs to be kept cool.

Special Effects and Entertainment

Please be aware that pyrotechnics, strobe lighting and special effects may be used at this event.

For more information please click here

 

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